Personal Information from Customers
The information we learn from customers helps us personalize and continually improve your shopping experience at PalletBedz.com. For example, we use this information to fulfill your order and ensure that your experience is a quality one. We might call you to make sure your product arrived on time and that everything went all right. We may use your browsing and purchasing behavior to determine product opportunities and helping determine the best way to market and sell our products. We will never sell, share or trade your personal information.
Generally speaking, this information is used for these three purposes: 1) to fulfill and ship your order, 2) to maintain a proper business-customer relationship, such as having your information available for customer service request or placing future orders, and 3) developing marketing strategies that can be applied to our customer base as a whole.
The Information We Gather
Information You Give Us:
We collect and store all information you give us through the variety of forms available on our site. This might include your email, name, address, city, state, country and postcode. Your financial information–such as your credit card number–will never be stored on the site and will only be used during the immediate secure transaction between us and our transaction processing partners.
What do we do with this information?
Personal information, such as your billing and shipping address, are used for your convenience when you return to the site in the future. If you choose to sign up for our newsletter, your email and name will be used to send you personalized emails.
Further, we use technology to reverse-engineer your location using public IP Address. This IP Address can be used to determine your relative location based from your internet service provider such as your country, state, city and postcode. This information is used for the purpose of site security and improved user experience (such as showing you accurate shipping times).
We may also track various parts of your site visit using tracking scripts and data analysis tools. For example, when you visit the Cart page, we may track which items you have in your cart or the search terms you use when you conduct a search on our site. This information is used to analyze user behavior so that we can make design improvements to the site in the future. When we are able to analyze the behavior of our visitors we can improve the pathways of product discovery.
Finally, we may use your shopping history with us to develop a customized profile to create an improved experience for you. For example, we may use your order history to send you coupons and promotions for particular products you may have indicated interest in. This history will only be used for personalization purposes and never sold or transferred outside our company network.
To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. Each of our promotional emails contain a link to Unsubscribe from our mailing list. By clicking the unsubscribe link, you will be permanently removed from our mailing lists. You can also use our contact form and tell us to Unsubscribe you from our mailing list.